Returns & Exchanges
At Ladida, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt; your refund will be processed once the items reach our warehouse.